Exceptional employee experience
Exceptional employee experience
A public listed global multi-national bakery ingredients manufacturer ( Client) collaborated with IADC to revolutionize its HR and payroll processes by integrating Zoho People HRMS with IADC PayConnect.
This digital transformation streamlined employee management, simplified payroll, and fostered a seamless employee experience. By automating manual workflows, The client enhanced compliance, reduced errors, and boosted employee satisfaction.
The result: a more engaged workforce and improved operational efficiency, allowing the client to focus on its core mission—producing quality baking ingredients.
Read Overview
A global leader in baking ingredients
Faced increasing demands for a modernized HR and payroll system that could adapt to a growing workforce. Managing employee data, payroll calculations, and compliance manually had become cumbersome and prone to errors, hindering the employee experience and administrative efficiency.
To address these challenges, client partnered with IADC, leveraging the power of Zoho People HRMS and IADC PayConnect to implement a comprehensive solution for HR and payroll management. The integration provided client with a centralized platform to manage employee data, automate repetitive tasks, and ensure compliance with Vietnamese labor laws.
This transformation not only reduced administrative burden but also empowered employees with self-service features, real-time access to their records, and faster query resolution. client’s adoption of advanced technology has set a benchmark in HR modernization, creating a better work environment and fostering stronger employee engagement.
Read Challenges
Person dependent processes
Client struggled with outdated HR processing that were heavily manual, leading to inefficiencies and errors in payroll and employee management. Key challenges included:
- Time-Intensive Payroll Management: Calculating payroll for hundreds of employees required significant time and effort, with a high risk of errors.
- Compliance Complexities: Ensuring compliance with Vietnamese labor laws and tax regulations was challenging, especially with frequent policy updates.
- Lack of Employee Engagement: Employees faced delays in accessing payslips, leave records, and personal data, leading to dissatisfaction and frequent queries.
- Fragmented Systems: A lack of integration between HR and payroll functions caused data duplication and inefficiencies.
- Limited Reporting and Analytics: Inability to generate actionable insights from HR data hindered strategic decision-making.
These issues affected not only administrative productivity but also employee morale. Client recognized the urgent need for a digital transformation to overcome these hurdles and enhance the overall employee experience.
Solution delivered by IADC
Integrated HRMS and Payroll System
IADC implemented a robust HR and payroll automation system for client, combining the strengths of Zoho People HRMS and IADC PayConnect.The solution involved:
- Centralized Employee Management: Zoho People provided a unified platform for maintaining employee records, automating attendance tracking, and streamlining leave management.
- Seamless Payroll Integration: IADC PayConnect ensured accurate payroll processing by automating salary calculations, tax deductions, and compliance with Vietnamese labor laws.
- Employee Self-Service Portal: Employees could access payslips, request leaves, and update personal details in real-time, fostering transparency and reducing administrative queries.
- Compliance Automation: Regular updates in PayConnect ensured adherence to evolving labor laws, minimizing compliance risks.
- Data-Driven Insights: Advanced analytics and reporting tools helped client make informed HR decisions, boosting operational efficiency.
The implementation was completed with minimal disruption, supported by training sessions for employees and administrators to maximize adoption. Client now enjoys streamlined HR processes and a significantly improved employee experience.
Benefits Delivered
Key Metrics
The transformation delivered measurable benefits for client:
- Enhanced Efficiency: Payroll processing time was reduced by 40%, enabling the HR team to focus on strategic tasks.
- Improved Accuracy: Automated calculations eliminated errors, reducing payroll discrepancies by 95%.
- Stronger Employee Engagement: Self-service tools increased employee satisfaction, with a 30% decrease in HR-related queries.
- Regulatory Compliance: Proactive compliance management ensured 100% adherence to Vietnamese labor laws.
- Actionable Insights: Data-driven analytics provided HR leaders with insights to improve workforce planning.
- 40% Reduction in payroll processing time.
- 95% Decrease in payroll errors.
- 30% Decline in employee queries.
- 100% Compliance with local labor laws.
- Increased Employee Satisfaction, reflected in a 25% improvement in employee feedback scores.
By automating HR and payroll functions, client has set a benchmark for delivering exceptional employee experiences while achieving operational excellence.